FREQUENTLY ASKED QUESTIONS
Is my data encrypted?
Yes, we ensure your data is secure and encrpytyed all the way to your computer.
What devices will this work on?
Afirefi is accessible and compatible with all devices.
What is the difference between a Web App and an App?
A web app can be viewed on any browser and any device and does not require the use of the App store. The features on our web app are the same regardless of which device you use. This is not always the case with regular Apps.
Does this replace the need for a Financial Planner or Financial Adviser?
A financial adviser deals primarily with the assets you have to invest and they manage them for a fee. They can cost between $2000 and $7500 per year and often require a minimum investment. We do not invest or hold your money. We are an independent resource.
A financial planner helps you organize your information and make decisions about your money. They charge generally $1000 - $2000 to put your information together and then a monthly retainer of a few hundred dollars.
AFIREfi guides you through a fun process of organizing your information with habit changing knowledge. Questions are presented to set you up for long term success.
If you believe you will need a financial planner or wealth manager, it would be a good idea to set up your information first in AFIREfi.
What is life design?
Life design is the modern term used to describe our holistic approach to finance. We first help you discover what you need to evolve into your best self and then give you the tools to plan the time and money required for their achievement. We help you get ahead of changes so you may thrive in all stages of your life.
What age is this guided app appropriate for?
Success will be dependent on your eagerness to evolve rather than age. We find entrepreneurs, young families and people with cash flow questions often put in the most effort.
I work in accounting and finance. Is this too simplistic for me?
That’s business. This is personal. This guided app helps you set up your own goals and finances.
I want a quick fix Is AFIREfi for me?
You have a choice to either go directly to the quick set-up and use the tips placed strategically around the course or use the fully guided app. After the initial setup, you should invest 10 minutes a week.
I have no assets and I am not sure of my goals... Can AFIREfi help me?
YES! This is a great time and these are great tools to gain clarity to make a plan with the support of a community.
Do I need to have a background in finance to make the most of this?
Absolutely not. The format and language are simple. All you need is an open mind. If anything does come up which you get stuck on, you can contact us directly at support@afirefi.com
What do I need?
A commitment to yourself – YOU deserve this!
Do I need to be at a desk to do this?
No, You can do this while between innings at a sports match, during your commute or lying on your couch.
I have tons of debt, my job is unstable and I am completely overwhelmed. Can AFIREfi help?
Yes, There isn’t a pot of gold buried inside, but the tools and structure can help you lay things out, identify patterns not benefiting you or your finances, and help you make healthy decisions going forward.
I earn money and hold assets in multiple currencies. How can I keep track of them?
For your expenses, assets and debt to be comparable, you will choose a Home currency for them to be valued in. Each section will then prompt you to note if it is held in a different currency. We plan to add a feature to then compute and display the amounts in the actual currency for reference for you.
What if I want a refund?
Yes, you can cancel at any time. You will receive 100% refund in the first 2 weeks and a prorated refund after that.
Can I pay monthly?
At this time, we only offer the annual subscription, but you can cancel anytime. We process payments through Stripe. If you cancel in the first two weeks, there is no charge. After that, the refund will be prorated.
What time will this work on?
Yours – available 24/7
Who is able to see my information?
Only you!
Will you share my information?
No, we treat you as we would like to be treated.
What security measures do you take?
The site uses HTTPS which helps prevent intruders from tampering with the communications between our websites and your browser and SSL t Secure Sockets Layer (SSL) to encrypt information in transit.
What kind of support will be available to me?
Each section of the app has a comprehensive tips section.
You are always welcome to email us directly at support@afirefi.com
Once I purchase, what can I expect to happen?
Once you purchase the guided app, you will be given a choice to do a quick start and access tips throughout the app or to use the full guide. You can even use a combination of the two ways as you go.
Will this app access my accounts for automatic download of information?
We spent a long time on this question and decided no for 3 key reasons.
Security.
We feel existing technology does not yet support enough security to protect you adequately.
Humans learn by doing.
Women in the Test group found their habits evolved best when they were more involved in the process.
Accuracy of data.
The need to fidget with numbers after download often negated benefits of the data dump.
Are there other fees?
No. Although this type of software usually only comes attached to a money manager, AFIREfi is an independent platform. Once you pay your subscription fee, there are no further charges.
My question isn't here.
Ask your questions here: support@afirefi.com
